Sushi King City Mall
Sushi King City Mall
Japanese | Restaurant
About
Sushi King City Mall in Kota Kinabalu has received mostly positive reviews from customers, with many praising the peaceful setting and delicious Japanese cuisine. Reviewers have particularly enjoyed the helpful and friendly staff, who have assisted them in navigating the menu and digital ordering system. A few customers have mentioned that the restaurant has struggled with poor quality food and sluggish service, but these issues seem to be isolated incidents. Overall, Sushi King City Mall is a suitable location for a romantic evening or family gathering, offering a relaxed atmosphere and tasty cuisine at an affordable price.
Sushi King City Mall in Kota Kinabalu has received mostly positive reviews from customers, with many praising the peaceful setting and delicious Japanese cuisine. Reviewers have particularly enjoyed the helpful and friendly staff, who have assisted them in navigating the menu and digital ordering system. A few customers have mentioned that the restaurant has struggled with poor quality food and sluggish service, but these issues seem to be isolated incidents. Overall, Sushi King City Mall is a suitable location for a romantic evening or family gathering, offering a relaxed atmosphere and tasty cuisine at an affordable price.
Reviews & Ratings
Me and my friends finally tried the Sushi King Ramadan promotion! It’s a buffet style, but take note that it’s limited to the specific items on their promotion menu. 🍱🙌
The sushi quality is actually quite decent, I’d give it a solid 7-8/10. It’s exactly what you expect from a good sushi session—fresh enough to satisfy those cravings without being over-the-top. 🍣🥢
The only downside is that this promotion doesn't include any dessert, so you might need to head elsewhere for your sweet fix! 🍦❌
Still, the environment was comfortable for our group, making it a great spot for a casual session to eat together and catch up. If you’re looking for a worth-it buffet for your next Iftar, this is a solid choice! 👯♀️🔥
Dear Sushi King Management,
I am writing to express my deep disappointment regarding the quality of the Norwegian Salmon Sashimi served at your outlet.
Your advertisement clearly promotes “Norwegian Salmon – Freshness Flown In, from the cold clear waters of Norway,” with appealing images of bright, fresh sashimi slices. However, what I was actually served was completely different from what was advertised. The salmon slices I received looked pale, unappetizing, and far from sashimi-grade quality. It neither resembled fresh Norwegian salmon nor matched the standard expected from a brand like Sushi King.
As a paying customer, I am very concerned about the following points:
1. Food Safety: The salmon served looked questionable in quality and freshness. This raises a serious concern about whether it is safe to consume, and whether it truly meets sashimi-grade standards.
2. False Advertising: The stark difference between the promotional image and the actual food served is misleading and unfair to customers.
3. Brand Trust: Sushi King is a well-known name, and I expect strict quality control. Serving such low-quality salmon damages customer trust and may lead to health risks if left unaddressed.
I request that your management take this complaint seriously and provide a proper explanation. Customers deserve to know whether the salmon being served is genuinely Norwegian and truly safe for consumption. At the very least, Sushi King should uphold the quality it advertises.
For your reference, I have attached photos of both your promotional poster and the actual salmon sashimi served to me.
I look forward to your prompt response and assurance that corrective measures will be taken.
Sincerely,
[Ms.Ivy Lai]
Long time never tried sushi King ever since I came back from kl. Went to the branch in city mall.
It is located at the first floor, above 21G and gamtong. The environment is pretty good. Clean and comfortable.
Food is just soso. But really cheap especially during 20% off, 3-6pm weekdays. You get what you pay for.
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