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Sportmart imago

Fashion & Accessories | Stores
8.5/10
Excellent
Unclaimed
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Reviews & Ratings

8.5/101 reviews
Product
8.0
Environment
8.0
Service
10.0
Value
8.0
8.5
4 months ago
A Great Shopping Experience with Unmatched Dedication

A while back, we visited every sports outlet in Imago searching for a pair of black Nike sports shoes for my daughter’s school sports day. She was very particular—she insisted they had to be Nike and black. Unfortunately, we couldn’t find the right size anywhere, and with her old shoes giving out at the very last minute, we were in a real dilemma.

Time was running out—by the time we finally rolled into Sportmart, it was almost closing time. By hook or by crook, we had to settle for a pair just to ensure she had something to wear.

I have to say, the female staff at Sportmart were absolute legends. Even when we nearly considered compromising on a larger size—thinking we could just tighten the laces—the dedicated staff member refused to give up. She said, "I don't want her to run in uncomfortable shoes." After disappearing into the back for a while, she returned with a pair of dark blue Adidas runners that fit perfectly and looked really nice—even if they weren’t the black Nike she demanded.

While waiting, I also ended up picking up a pair of one-piece moulded Nike shower slippers. They’re amazing—crafted as one smooth piece with no joints or glue spots, which means they’re built to last for daily wear without falling apart.

All in all, despite the challenges, the dedicated staff at Sportmart really saved the day. Regrettably in our excitement, we forgot to note down her name to give proper credit.

Photo of Sportmart imago - Kota Kinabalu, Sabah, MalaysiaPhoto of Sportmart imago - Kota Kinabalu, Sabah, Malaysia
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