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šŸ’šŸ»ā€ā™€ļøExtra Charged For ā€˜Serviceā€™ But Where Was Itā‰ļø

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Taste
5.0
Environment
5.0
Service
1.0
Value
1.0

I decided to give this place one last try after seeing their lunch promotion menu poster. Despite previous unpleasant experience, I thought maybe things had improved. Unfortunately, I was wrongā€¦

Upon entering, I asked for recommendations, but the lady service crew at the cashier was too busy on her phone to even acknowledge me. It was incredibly unprofessional. Later, a Chinese lady took over and served me.

Another issue was the pricing. The menu showed MYR 17.90 but there was an additional 10% service charge for dine-in customers. This should be clearly stated upfront and in the pictureā€”it feels misleading though.

To make matters worse, the table I sat at had an opened bottle of water and a used cup. The service crew didnā€™t even notice until I had to point it out. The lack of attentiveness made me feel disgusted.

As for my meal, I ordered the buffalo sauce deep fried chicken with garlic veggie and rice and a cup of less ice passion fruit tea. The sauce was a bit spicy but tolerable, nothing special and drink was okay.

However, the overall experience was far from enjoyable.
With such unprofessional attitude, misleading poster with unclear pricing and lack of cleanliness, I donā€™t feel welcome and convinced me never to return.

Kthxbye.

The Well Cafe
7.4
Average
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