Joan Tan is a very professional, knowledgeable, and responsible insurance agent. She is my trusted advisor who always provides good advice and suitable solutions for my needs. Sharing one of my experiences below:

For my car insurance, she recommended me general insurance plan from Etiqa, that offers cashback for driving less. This plan suits my needs perfectly, as I now drive less after starting to work from home, giving me extra savings from the cashback.

In my recent car accident claim, Joan provided me fast response and guidance, and the entire claim process is done very smoothly. Also thanks to Etiqa’s team and panel workshop, they handled the case very professionally, from claim submission to car repair completion, it only took around 25 days, impressively fast compared to other cases that may take up to 1-2 months' time.