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My last experience before blacklisting this dump

SilverSpoonCoon
SilverSpoonCoon
2 years ago
2.2
1/1
Taste
2.0
Environment
3.0
Service
1.0
Value
3.0

Never again.

I will not be giving a single cent more to this shameful establishment.

If anything, I will say that they had a decent ambiance to begin with, but the lack of upkeep has led to its exponential deterioration. I last went in late 2019, pre-pandemic, with some folks for a small reunion. We ordered all the generic items like, shitty pasta and shitty fish and chips, etc.

However, the big offence came much later (after everyone else's food had arrived and been eaten). The last item of our order was a "Cranberry and Walnut Croissant", which was described on the menu to be a croissant filled with cream cheese, cranberries and walnuts.

The dish arrived. To our horror. Not only was it the most simplest of our orders (unless they had to bake the croissant on the spot, which I doubt cause it was cold as fuck), but they had substituted the ingredients!

The croissant was loaded with mayonnaise and raisins. No cream cheese. No cranberries. In disbelief, we brought the dish to the counter and asked for a replacement, as this was clearly not what we had ordered.

The cashier had the audacity to inform us that mayonnaise and raisins were an option for the croissant fillings. We asked the cashier to point out where on the menu that was stated, which they disregarded. It was NOT an option on the menu. A real insult to our intelligence. The cashier was not willing to give a replacement nor a refund.

Snobbish attitude of the staff along with their mediocre kitchen has left me no choice but to blacklist these clowns for life. I am certain that they think their customers are stupid.

Can't respect a restaurant that doesn't respect its diners.

One Roof Cafe - LUYANG PERDANA
5.6
Average
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