Golden Fish ITCC

As I know itcc got 2 branch of golden fish and this is my first time here. Usually will go to the golden fish that beside multibake but this time I tapau at uncle bob so I decided to order here which is the golden fish and right beside uncle bob.

Service was really really bad. I ordered 1 milk tea and 1 waffle but they forgot my order. As I ask when will it done they just rush it to me and the waffle is soggy af and the flour inside still raw. They even give me bombastic side eye when they send the food and mimicking about me with other staff.